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In the new window, sign in to your alternate email account and look for the message from the Microsoft account team. Copy or write down the verification code from the message. Return to the window that is asking you for the verification code. Enter the code and follow the instructions.
There are number of possible reasons why you are not receiving the code to your phone number, it might be that your mobile network blocks messages from an unknown sender or might be that your phone number is not recognized by the Microsoft system. Let's us check on this together and sort this out. Rest assured, I will do anything that I can to ...
Otherwise, you can access your security verification settings from the Security info page. Add a New Phone Number: To add a new phone number for two-step verification, follow these steps: Select Add sign-in method. Choose Phone and enter your new phone number. Verify the number by receiving a code via SMS or call.
I tried to redeem the Bing rewards which told me that I need to add my phone number. I clicked on the link provided on that page (Add your phone number), tried adding the number, and since then I'm getting blocked over and over again with the following message: "Try another verification method. That verification method isn't working right now.
Select Add email or Add phone number. Follow the instructions to add a new email address or phone number to your Microsoft account aliases. I recommend that you visit the above link in your phone's browser (using cellular, not WiFi) to add a phone number, which theoretically excludes other distractions and allows the same ISP (Internet Service ...
Hello BOB M, Welcome to Microsoft Community. I am a Microsoft user just like you, I hope you are doing well. To add a new verification phone number and remove an old one, kindly follow the steps below: Note: you should access your Microsoft account security page from a familiar device.
Hi Rich, You can first remove the old phone number and then add a new phone number. Please click on the link below and refer the article mentioned in the link. The article will provide you step by step procedure on how to remove and then add a security information for your Microsoft Account. Security info & security codes.
If you have a new mobile phone number and your old one is the only security verification information, here are the specific steps to update your security information: Type "account.live.com" into your browser, click on Sign in, and enter your email address and correct password. If the password is correct, you will be directed to the security ...
When I try to add a number to my account it will not accept my number to send a code to. If I enter my husband's number to add to my account it immediately sends a code. I really need my own number on the account as I'm not always around his phone and I don't want to have to sign out of my account to get the code from his email every time I ...
Check Your Phone Number: Double-check that the phone number associated with your Microsoft account is correct. Sometimes, a simple mistake in the number can prevent you from receiving SMS codes. Network Issues: Ensure that you have a strong cellular signal or Wi-Fi connection on your phone. Poor connectivity can lead to delays in receiving SMS ...