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2. Why online retailers increasingly let customers keep returns ...

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   Returns surged in 2021 and stayed elevated last year, when they accounted for $816.8 billion in lost sales across the U.S. retail marketplace, according to data from the National Retail Federation ...

3. Why online retailers increasingly let customers keep returns ...

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4. Why some retailers are still leaning into returnless refunds

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   Returnless refunding does bring certain benefits to retailers.. Recent research from Dotcom Distribution showed that more than 50% of online shoppers in 2022 said the experience of a returnless ...

5. Product return - Wikipedia

   en.wikipedia.org/wiki/Product_return

   Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .

6. Online shopping - Wikipedia

   en.wikipedia.org/wiki/Online_shopping

   An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.

7. Return fraud - Wikipedia

   en.wikipedia.org/wiki/Return_fraud

   Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.

8. I’m a Shopping Expert: 4 Top Items People Are Likely To Return

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   Online retailers fare the worst, with 17.6% of their merchandise making its way back to their warehouses — that’s $247 billion worth of merchandise in 2023, compared to 10.02% for brick-and ...

9. Bed Bath & Beyond (online retailer) - Wikipedia

   en.wikipedia.org/wiki/Bed_Bath_&_Beyond_(online...

   The company was founded as D2:Discounts Direct in May 5, 1997 by Robert Brazell. The company went bankrupt in 1999. Patrick M. Byrne and Jason Lindsey acquired the company and renamed it as Overstock.com. [6] The company initially sold exclusively surplus and returned merchandise on an online e-commerce marketplace, liquidating the inventories of at least 18 failed dot-com companies at below ...